Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Full name
• Mobile phone number
• Email address, if you choose to provide it
• Profile details such as address, learner level, trading experience, interests, and goals
• Webinar reservation information
• Learning progress such as lesson progress, PDF progress, and continue watching state
• Basic server logs and technical diagnostics needed for app operation and security

2. OTP and Account Verification

We use OTP-based login and registration to verify user access. Your phone number is processed for authentication. OTP data is handled for security and verification purposes and is not stored in plain form as a permanent user credential.

3. How We Use Your Information

• To create and manage user accounts
• To verify login and registration requests
• To provide access to courses, resources, and webinars
• To store and restore lesson progress and continue learning state
• To show webinar reservation and related activity
• To provide support and respond to user requests
• To protect app security, detect misuse, and maintain service reliability

4. Third-Party Services

We may use third-party service providers for limited operational purposes, such as OTP delivery, hosting infrastructure, and opening external links or sharing content through apps installed on your device. These providers process only the information necessary for their function.

5. Downloads, Sharing, and External Links

RattleX may allow users to download resources, open external links, and share content using installed applications on their device. When you use these features, your device may interact with third-party apps or websites governed by their own privacy policies.

6. Data Retention

We retain data for as long as reasonably necessary to provide account access, preserve learning history, manage webinar and resource access, maintain service continuity, and comply with legal or security obligations.

7. Data Security

We apply reasonable technical and organizational measures to protect user data. These measures include controlled backend access, HTTPS-secured communication, and restricted administrative access. However, no internet-based service can guarantee absolute security.

8. Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable law and operational requirements.

9. Children’s Privacy

RattleX is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page along with the updated effective date.